AI CASE MANAGEMENT

We help governments
change lives —
because WE CARE

We've worked alongside agencies and understand the operational challenges firsthand. Our deep experience with government programs informs the way we configure technology, designed to eliminate hurdles for good and streamline service delivery.

  • Pre-configured modules
  • Proven, agency-tested solutions
  • Technology that empowers caseworkers and improves workflows
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WHEN AGENCIES SUCCEED, SO DO WE

Cardinality is live nationwide — supporting 27 agencies across child welfare, healthcare, and nonprofit organizations, with proven success stories

Solution

The CardyWay Implementation Model

An Innovative and Proven Methodology for GovTech Modernization
THE PROBLEM WITH LEGACY TECH

GovTech’s biggest challenge isn’t technology — it’s implementation

They promise predictability – but leave you with long delays, hidden costs, and systems that frustrate your staff. You deserve better.

The CardyWay solves this with an AI-powered, gap-based implementation methodology built for government programs — delivering speed, certainty, and trust.

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Too Expensive

Most DDI models are inflexible, so even small changes become costly and drag timelines

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Takes Too Long

It’s impossible to capture all requirements up front, leading to rework and multi-year rollouts.

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Hard To Change

Legacy integrations and data migration risks create delays, cost overruns, and vendor lock-in.

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Too Expensive

Most DDI models are inflexible, so even small changes become costly and drag timelines

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Takes Too Long

It’s impossible to capture all requirements up front, leading to rework and multi-year rollouts.

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Hard To Change

Legacy integrations and data migration risks create delays, cost overruns, and vendor lock-in.

Caseworkers are burdened by outdated, manual systems

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Eligibility teams struggle to deliver timely services

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In the meantime, government agencies
continue to face operational strain

Child welfare staff face placement and coordination challenges

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Workforce teams can’t fully support job seekers due to disconnected systems

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Product Platform Glimpse

See our platform in action—built to simplify government workflows

Dashboard Tour
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Solutions LogoSOLUTIONS

How Do We Make It Easier for Government Workers to Succeed?

Our solutions are built by former government professionals, for today’s agency teams. We understand the operational hurdles caseworkers and staff face daily—and we design our technology to eliminate them for good.

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Solutions LogoTestimonials

Here’s what happens when agency teams get tools designed for them

HOW WE’RE DIFFERENT

Our tech actually changes lives,
because we careoutcomes matterimpact matters

Our purpose-built tech provides value fast — and eases the burden of government workers, allowing them to do their jobs well.

2x

Implement 2x faster than custom

Our pre-built solutions and configurable platform mean you never start from scratch. You get a solution designed for you that’s proven to improve HHS outcomes — and you get it in months, not years.

100%

Get tech designed for government agencies

Designed by former government professionals, our modules remove hurdles and help staff work faster and more efficiently—every day. They’re purpose-built to fit real workflows, not force new ones.

100%

Modernize without overhauling

No need to replace your entire program (with a new, unproven system). Get pre-built modules and “stack” them onto existing tech. Steadily modernize — with low risk and low costs.

Solutions LogoA TEAM THAT CARES

Building Configuring a better world

Founded in 2017 by a diverse group of data specialists, we're a data technology company helping government agencies achieve better outcomes through AI solutions that don’t take years to implement.

Thiag Loganathan

“Cardinality.ai is a place where ideas turn into impact. Our teams take pride in solving complex problems that improve how the government works for everyone.”

Profile
★★★★★
Kera Morelock,
Director, Customer Success and Healthcare Solutions
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A team built for impact

At Cardinality, our dynamic team thrives on innovation, collaboration, and continuous learning. We foster a culture of trust, transparency, and mutual support, empowering every individual to make a meaningful impact.

Akshara Baru

“Being in Customer Success at Cardy means being at the heart of transformation. We see firsthand how our solutions make government services more efficient and citizen-centered.”

Akshara Baru
★★★★★
Akshara Baru,
Director, Customer Success
Ritu Raj

“Creative freedom and collaboration drive us.”

Ritu Raj
★★★★★
Thiag Loganathan,
Co-Founder, CEO

We're fired up to impact a billion lives

Our people have experienced challenge. We know what it's like to be on the receiving end of social services. We also know what it's like to use those services to turn families — and generations — around. For us, this is real.

We recruit people who have been through this, understand what's at stake, and are laser-focused on creating tech that actually delivers.

Joe Dapore

“At Cardy, you’re not just building software — you’re creating impact. The projects we work on directly improve public services, which makes every line of code meaningful.”

Joe Dapore
★★★★★
Joe Dapore,
VP, Strategic Partnerships & Programs
Derrick Stephens

“Every project we take on is an opportunity to create impact. Seeing our solutions transform lives and communities is what keeps us motivated every day.”

Derrick Stephens
★★★★★
Derrick Stephens,
Solutions Engineer, CCWIS SME

Join The
Team

Join Our Vibrant Community — Empowering members to prioritize well-being and make positive lasting lifestyle changes together

FAQs
The More Questions We Answer, The More Problems We Solve

Thanks to our low-code EmpowerPlatform—with pre-built modules like Page Builder, Workflow Designer, and Form Builder—agencies can configure, test, and go live in a matter of months instead of years. Many clients begin seeing improved efficiency and visibility within the first 6 months.

No. Cardinality’s solutions from the EmpowerPlatform complement and modernize your existing ecosystem. Our modular and microservices architecture allows you to integrate specific functions without a full system overhaul. Using our API Manager and RESTful connectors, we can extend and modernize your current systems rather than replacing them. Upgrade capacity and scale with no hassle.

Minimal. Your staff will receive role-specific training through in-person sessions, blended learning materials, and a train-the-trainer program, providing the resources needed to confidently use the system and support ongoing adoption.

Yes. The platform is fully cloud-based and mobile-responsive, allowing authorized users to access data and submit updates on the go, enabling them to complete tasks securely from any location.

Absolutely. The EmpowerPlatform’s low-code capabilities allow authorized users to create and design pages, build forms, modify workflows and update business rules without relying on vendor intervention.

We align our solutions with your agency’s specific workflows through a collaborative discovery process that includes configuration workshops, user interviews, and process mapping sessions. During discovery, we work with program and technical staff to analyze existing business process flows and translate them into automated workflows within the solution

Using tools such as the Workflow Designer and Integrated Rules Engine, we configure rules, forms, and process steps to match your agency’s operational practices. This approach allows for efficient task routing, automated approvals, and better service delivery, creating a solution that reflects how your agency operates today while remaining adaptable to future process or policy changes.

Our modular design and low-code flexibility allow quick updates as policies, funding streams, or program requirements evolve—keeping your system aligned with real-world changes.

Data security is built into every layer of the Cardinality platform. Our solution is hosted on AWS’s FedRAMP-authorized cloud infrastructure, providing a secure foundation with encryption, identity management, and continuous monitoring.

All data is protected using AES-256 encryption at rest and TLS 1.2+ encryption in transit. Access is restricted through Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA) to prevent unauthorized entry. Regular vulnerability assessments, penetration testing, and audit logging are conducted to detect and mitigate potential risks.

The platform complies with state, federal, and NIST security standards, while automated monitoring and incident response protocols maintain system integrity. This layered security approach protects sensitive information throughout its lifecycle—from storage and processing to transmission and archival.

Yes. Our integration framework is fine-tuned for GovTech and uses RESTful APIs and data connectors to synchronize with legacy or third-party systems, enabling real-time data exchange and process continuity.

We define measurable success criteria with you upfront—such as user adoption, case resolution time, and service outcomes—and track them through built-in dashboards and analytics that support outcomes reporting.

This means agencies can correlate service delivery activities with client progress and program results, providing data-driven insights into effectiveness, equity, and long-term impact.

At Cardinality, we’re more than a technology vendor—we’re mission-driven partners. Our leadership and team members have firsthand experience in government programs, giving us a deep, personal understanding of the challenges agency staff face. That shared experience fuels our commitment to empower government workers through rapid, relentless modernization. We lead with trust, transparency, and early alignment through access to a Version 0 solution and rapid, configurable changes to rebuild confidence from past modernization frustrations. Our combination of a mission-driven team, pre-built solutions, government-focused low-code EmpowerPlatform, and gap-based implementation model gives our clients a complete, adaptable, and results-driven path to modernization.

We use a phased implementation approach, with clear timelines, milestones, and dedicated project managers. This ensures quick wins early on, while minimizing disruption and keeping projects on track.

Cardinality will provide a comprehensive warranty period after go-live. During this period, we will promptly address and resolve any post-production defects or bugs at no additional cost to the State.

Yes. From local departments to statewide programs, the EmpowerPlatform scales to fit your agency’s size, complexity, and mission—supporting agencies of all sizes with the same secure, configurable, and user-friendly technology.
OUTCOME-DRIVEN TECH

Moving to the cloud is NOT ENOUGH

Eliminate barriers to critical services. Get tech designed by
people who care — because they’ve been there

Imagine what you could accomplish with modular tech proven to accelerate outcomes, instead of getting in the way…

Government workers become more efficient and effective
Policy leaders achieve goals in months, not years
Individuals & families get the help they need to survive...and thrive.